Average score last 12 months 8.9, Total number of reviews 1412
Customer reviews:
Whitesburg, TN
February 17, 2025
Recommendation: Yes
Would buy again.
Cupertino
February 13, 2025
Recommendation: Yes
Item received is exactly as described and fulfills a product need not available elsewhere. Well-packaged and quickly shipped.
💬 Gasspringsshop.com February 18, 2025:
Hi Henry,
Thanks for sharing your positive and confident shopping experience you had with the online Gas Spring Web Shop. We truly appreciate and value you, our customer. We look forward to you shopping with us again, soon.-Deborah
Customer Support
www.gasspringsshop.com
www.gasspring.ca
Hertford
February 11, 2025
Recommendation: Yes
Thanks to there configurator it was easy for me to get the right length strut I needed especially when you don’t know much about them Thanks Sidney
💬 Gasspringsshop.com February 12, 2025:
Hi Sidney,
Thanks for sharing your positive feedback with our online system. Keep in mind, that should you not be able to get the correct dimensions that you are needing, we do have Application Engineers that are able to assist you. Please visit us again, soon.-Deborah
www.gasspringsshop.com
www.gasspring.ca
WESTFIELD
February 7, 2025
Recommendation: Yes
Very good products and the delivery was fast. It is a very serious company.
💬 Gasspringsshop.com February 10, 2025:
Giovanni,
Thanks for sharing your experience with the online Gas Spring Web Shop. We are delighted to hear of your experience. We hope that you will continue to visit the website for future purchases.-Deborah
Customer Support
www.gasspringsshop.com
www.gasspring.ca
Chico
February 7, 2025
Recommendation: Yes
High Quality and very happy to see they were American made at a very reasonable price. Springs where shipped immediately and the fit was perfect.
💬 Gasspringsshop.com February 10, 2025:
Hi Steen,
Thanks for your kind words. We truly appreciate your business. Please continue to remember us for your next purchase.-Deborah
Customer Support
www.gasspringsshop.com
www.gasspring.ca
Medford
February 6, 2025
Recommendation: Yes
Exact Parts I Needed
💬 Gasspringsshop.com February 6, 2025:
Hi P,
We appreciate you taking the time to view the online Gas Spring Web-shop for parts that you need. Always keep us in mind, for all purchases needed that can be found on the website.-Deborah
www.gasspringsshop.com
www.gasspring.ca
HARTINGTON
February 6, 2025
Recommendation: Yes
the tools make the difference
💬 Gasspringsshop.com February 6, 2025:
Hi Jon,
The online Gas Spring Web-shop appreciate our customers. We hope that you will continue to utilize us for your future needs.-Deborah
www.gasspringsshop.com
www.gasspring.ca
Sanders
February 3, 2025
Recommendation: Yes
First time order. Everything went smoothly. Timely shipping, product as described. We will purchase from them again.
💬 Gasspringsshop.com February 4, 2025:
Hi Darrell,
What an awesome way for the online Gas Spring Web-Shop to start our day by reading positive feedback from one of our customers. It comforts us in knowing that another customer was able to search our website, select their product, go through checkout and receive their order, without any hiccups.We hope that you continue to keep us in mind for your next purchase.
Thanks again!!
-Deborah
Customer Support
www.gasspringsshop.com
www.gasspring.ca
OAKLAND
January 29, 2025
Recommendation: Yes
I recently purchased a pair of gas struts, and I couldn’t be happier with my online shopping experience. Their website was user-friendly, making it easy to find the perfect item. The checkout process was smooth, and I received my order promptly. The gas struts arrived in excellent condition, exactly as described on their website. I’m thrilled with the quality and will definitely shop at Gas Springs again in the future. Highly recommended!”
💬 Gasspringsshop.com January 31, 2025:
Hi Ruben,
We are truly excited when the site is easily comfortable for our customers to make their selection, through receipt of their order to being carefree. Thanks for sharing your experience with us. We hope that you will visit with us again, soon.-Deborah
Customer Support
www.gasspring.ca
www.gasspringsshop.com
Greenland
January 29, 2025
Recommendation: Yes
only thing I would say is that an email should be sent when item is shipped.
💬 Gasspringsshop.com January 31, 2025:
Hi Keith,
Thanks for sharing. We currently have been working with UPS with reference to automatically sending out an email to include the tracking number when an order is ready to be shipped. Hopefully, this is something that we are able to implement soon. You can always give us a call or send an email inquiring about your order and I will be more than delighted to provide you with current information.-Deborah
Customer Support
www.gasspring.ca
www.gasspringsshop.com
TANEYVILLE
January 29, 2025
Recommendation: Yes
I used the online calculator because it had been recommended on several forums I looked at. At the end the order now option was soooo convenient that I just bought them! Nice product. Installed just like the animation. Works great.
💬 Gasspringsshop.com January 29, 2025:
David,
Thanks for sharing your valuable experience with your online purchase made through the Gas Spring Web Shop. We want for every customer to be satisfied with their purchase as well as feel comfortable with how to use the online calculator to achieve the dimensions that they are looking for.We look forward to you visiting the site again.
-Deborah
www.gasspring.ca
www.gasspringsshop.com
Beach Lake
January 29, 2025
Recommendation: Yes
Had a hard time finding the gas shock I needed for my tractor. Some how I stumbled onto Gassspringsshop..com . Not only did they have my part but also at a very fair price. I had a question about my order , so i reached out by email l,late 9ne night and Deborah from customer service responded the next morning with an answer to my question . I was amazed at the quick response. Not used to that anymore. It was a pleasure working with Gasspringsshop.com and I'll be using them again in the future. Would recommend them for your gas springs .
💬 Gasspringsshop.com January 29, 2025:
Hi Curt,
What a way to start my day, by reading your Review. Thanks so much for allowing the online Gas Spring Shop to be of service to you. We hope that when you need to make another purchase, that we be your only choice. Also, keep in mind, that we have Application Engineers available to assist with any technical questions you may have.Thanks again!!
-Deborah
www.gasspring.ca
www.gasspringsshop.com
Elkin NC
January 27, 2025
Recommendation: Yes
Very Happy
💬 Gasspringsshop.com January 27, 2025:
Hi Ricky,
Thanks for your positive feedback with your recent purchase via the online Gas Spring Web-shop. We hope that you will continue to shop with us.-Deborah
www.gasspring.ca
www.gasspringsshop.com
Jacksonville
January 25, 2025
Recommendation: Yes
I have been replacing the IGS SS gas springs that came with my Viking Yacht. While the IGS springs are cheeper, they tend to fail within 1-1/2 to 3 years. I have liked the Hahn so much, that I have stepped up my replacement schedule.
💬 Gasspringsshop.com January 27, 2025:
Hi Joe,
We are delighted that you are thrilled with our product. We hope that it will stay forefront when you are in need to make another purchase.Thanks for sharing your feedback.
-Deborah
www.gasspring.ca
www.gasspringsshop.com
Dundalk
January 25, 2025
Recommendation: Yes
My only problem was shipping.When I looked on your web site it said my item was in stock,but it did not get shipped for 7 days.
💬 Gasspringsshop.com January 27, 2025:
Hi Kevin,
Yes, that was our fault for we didn't correctly project the timing of processing and shipping orders received during our 2 week holiday shut down. We are looking to implement improvement moving forward for when the company is closed but the website is still open for business so that our customers don't lose out and suffer.Our apologies for this mishap.
-Deborah
Customer Support
www.gasspring.ca
www.gasspringsshop.com
Watertown, MA
January 25, 2025
Recommendation: No
Took too long to fill order. Had to write multiple times seeking a shipping date. Instructions on one part (inserting the ball into the socket) was lacking, and I think your measurements are off prohibiting my door from closing properly. I’m going to continue adjusting it until it works, but overall you have to do a better job.
💬 Gasspringsshop.com January 27, 2025:
Hi John,
Our apologies for the delay you encountered when you made your online purchase. We are working to ensure that moving forward, this doesn't become an issue.I was able to find your online order via your email. I have sent you an email that includes our Application Engineering Team, that will be able to better address and assist with any technical questions you may have.
We look forward to being of assistance.
-Deborah
Customer Support
www.gasspring.ca
www.gasspringsshop.com
Gloucester
January 23, 2025
Recommendation: No
Maybe Gasspringsshop makes the best pistons on Earth, who knows. Gasspringshop sent me the wrong brackets and it has taken me hours trying to communicating with their "customer service" people to fix the problem.
💬 Gasspringsshop.com January 24, 2025:
Hi David,
This is very disappointing to hear. We always want to make sure that each customer receives what they ordered. Can you please provide me with your online order number to the email address below so I can look into the matter and be of better assistance.-Deborah
Customer Support
[email protected]
www.gasspringsshop.com
www.gasspring.ca
Rancho Cordova
January 20, 2025
Recommendation: Yes
They have most items in stock, if not it ships within days. Will always go to them for all my future needs. Thanks!
💬 Gasspringsshop.com January 21, 2025:
Kao,
We are grateful for you sharing your experience with the online Gas Spring Web-shop. Totally delighted that it was one that will hopefully bring you back, over and over again. It's the feedback of our customers that enables us to make improvements where needed to continue to grow strong. Thanks-Deborah
Customer Support
www.gasspring.ca
www.gasspringsshop.com
Bronx, NY
January 12, 2025
Recommendation: Yes
I’m not a “computer” person so I had a hard time figuring out how to use the online calculator. However the support staff was patient and walked me through it. When it turned out I had gotten the wrong gas spring they were helpful in figuring out what went wrong. At the end I had to return it and the billing staff was very helpful in getting me my refund. I highly recommend them with no reservations.
💬 Gasspringsshop.com January 15, 2025:
Hi Andrew, Thanks for sharing your valuable experience. It's always a joy to hear that our customers were satisfied as the end result. I most definitely will share your feedback with all teams involved. Should you need anything in the future, remember that we are always here to be of assistance to you.
-Deborah
Customer Support
www.gasspringsshop.com
Seville
December 13, 2024
Recommendation: Yes
Perfect replacement at a fair price
💬 Gasspringsshop.com December 16, 2024:
Hi Robert,
What a great way to start our day by reading your awesome review. We are pleased that you were able to find the replacement you needed on the Gas Spring Web Shop. We hope that you look here first the next time you need to make a purchase like this. We truly appreciate and value each and every one of our customers.Shop with us soon,
Deborah
Customer Support
www.gasspringsshop.com
Port Orange
November 25, 2024
Recommendation: Yes
I have ordered gas shocks multiple times from Gasspringsshop. The configurator tool makes it so simple to size and order the gas springs.
💬 Gasspringsshop.com November 27, 2024:
Hi Tom,
Thanks for visiting our online site to include your purchases. We appreciate and value your continued business. With each customer that visits our website, we aim to provide superior Customer Support/ Service.Thanks again,
Deborah
Customer Support
Hamilton
November 5, 2024
Recommendation: No
I placed an order on the website for Items that showed in stock. At checkout the site said that this order should ship with in 5-7 business days. Yet, 1.5 months later I am still waiting for my order. Have contacted them several times and keep getting different answers as to why my order still has not shipped. As of today, they are telling me it could be another 1-3 weeks for it to ship.
💬 Gasspringsshop.com November 5, 2024:
Hi Rick,
Our sincere apologies. There have been several unforeseen challenges from the web-shop relocation from North Carolina to Michigan. To better assist you, can you please send an email to include your complete online order number. I look forward to receiving your email.Deborah
Customer Support
www.gasspringsshop.com
NA
October 31, 2024
Recommendation: Yes
The calculator was SUPER useful, I managed to put two different calculations together for gas springs in two different locations. I've had a rigged trap door into my root cellar for years, but after adding trex decking it became insanely heavy. I wish I had found this site years ago when I first put in the door and rigged some gas struts, it would have saved me so much time! Gas springs and attachments seem super high quality and well built.
💬 Gasspringsshop.com October 31, 2024:
HI J,
It's a pleasure to hear your awesome words with reference to our online web-shop and our products and services. It always brightens our day when we are able to assist our customers to the fullest extent possible.We look forward to being able to service you again, soon.
Deborah
Customer Support
www.gasspringsshop.com
Cupertino
October 11, 2024
Recommendation: Yes
After my order did not arrive for several weeks I had to ask them twice until they responded and corrected that circumstance. Unfortunately they were sending an M8 part while I ordered a M10 part. This is of no use for me. I asked them twice about that again but I did not get another response since. Can't recommenend. == Edit == After leaving this review the seller reached out and rectified the issue. I now have the correct item. Hopefully this was a one-time glitch.
💬 Gasspringsshop.com November 5, 2024:
Hi Sophie, thanks for allowing me to be of assistance to you. As we move forward, we're most definitely aiming for all online purchasing transactions to be seamless and without difficulties/challenges.
Deborah
Customer Support
www.gasspringsshop.com
[email protected]
Sugar Mountain
October 1, 2024
Recommendation: Yes
I was bowled over when the item I ordered arrived in two days, even though the web site indicated "out of stock".
💬 Gasspringsshop.com October 2, 2024:
Hi Bill,
Thanks for sharing your experience with us. We're delighted that we were able to service you in a timely manner. We look forward to you visiting our web shop again.Deborah
Customer Support
www.gasspringsshop.com
+
💬 Gasspringsshop.com February 21, 2025: